A web browser installed on your computer (either Netscape or Internet Explorer)
Access to the Internet
An account with FASTXchange
Netscape version 3.1 and 4.x are known to work on PCs and Macs. Netscape 3.2 on the Macintosh
does not work.
Where To Go
To reach the web forms, open the url: http://demo.fastx.com
then choose your Site/System and click the login link.
How To Login
When you see the login
form, enter your account name (typically the part of your e-mail
address that appears before the @ sign) and your password.
If you have been using the e-mail templates your password is the
same password that appears in your e-mail templates. After
you have entered your account name and password click on the Login
button. If your login succeeds, you will see a menu of options.
If your login fails, you will see the login form again. Verify
that you have typed the information correctly and click the Login
button again. If your login still fails, contact FASTXchange
and tell us your account name. We can e-mail you a copy of
your password.
The web forms contain
a number of common elements. These elements appear throughout
the forms and perform the same function wherever they appear.
Icon Key
You may see the following
images in various forms:
You may click on
this image anywhere it appears to send a message to FASTXchange.
Your message will be read by a FASTXchange system specialist.
*
This image indicates
a required field on a form when filling out a request or a changed
value when checking status.
This image indicates
that FASTXchange has attached comments to a request or to a line item.
The comments draw your attention to some special circumstances
associated with the request.
Edit Header
This image indicates
that you can edit a request. Click on the button to edit the
request.
This image indicates
that you can edit a line item in a request. Click on the button
to edit the item.
This image indicates
there is a detailed quote information from a supplier you can
display on a line item. To view, click on the VIEW ITEM Button.
This image marks
the best quote currently available for a requested line item.
It may change as other competing quotes arrive.
This image marks
that the line item has been cancelled.
Most web forms have one
or more buttons that appear at the bottom of the form. The
buttons appear like this:To take an action, you must
click on one of the buttons.
FASTXchange supports a number
of status queries. To access the query menu, click the Check Status
button on the left navigation frame. The query menu consists
of a set of radio buttons on the left side, a set of explanations
and optional fields on the right side and a Search
button at the bottom. To use the form, click the radio button next to the query you wish
to perform, fill in any optional field for the query and click the
Search button. You may
also belong to a Workgroup. If you do, a second set of radio buttons
will ask if you wish to query all requests within your workgroup
or only your own requests. Selecting all requests in my workgroup
will enable you to view requests made by others in your group. This
is useful if you need to cover for a coworker who may be out of
the office. By default you will see only your own requests.
General Inquiries
FASTXchange supports several
general inquiries. These inquiries locate and display all
your requests in a particular state. The queries and their
functions are:
All open requests
-- This query shows all your requests which are currently being
quoted
All suspended requests
-- This query shows all your suspended requests
All recent requests
-- This request shows all of your request which are newer that
some number of days. By default, the number of days is 14
although you may specify an alternative number of days if you
wish.
Finding a Specific Request
You may search for a
specific request by Ref #, PO, or Tracking #. Click
the radio button next to A single request identified by...
Fill in the number you wish to search for and click the Searchbutton.
Part search
You may search the part
number history for parts quoted by FASTXchange. Select a radio button,
then click the Search
button. This form allows you to set the parameters for your search
for optimal results.
New Account
To become a FASTXchange user,
click on the New Account
button. Using this form, you can apply on-line for a new FASTXchange account.
FAST Rep
To display the FASTXchange buyer
assigned to your account, click on the button.
When I print forms,
the right hand side of the form does not print. How can
I print the entire page?
A:
Try printing in
landscape mode instead of portrait mode. To print in landscape
mode using Netscape, click File then click Print.
On the Print sheet click Properties then click
Landscape.
Q:
What's a cookie
and why do I need one?
A:
Cookies are small
bits of data stored by your web browser (e.g. Netscape).
When you login to FASTXchange, FASTXchange asks your browser to store a FASTXchange
cookie. FASTXchange uses this cookie to verify that you have
logged in each time you access a FASTXchange web page. If your
browser asks you if you wish to accept a cookie when you log
in to FASTXchange you should answer Yes.
Q:
Every time I click
an item on the menu FASTXchange says Your login session has expired.
Why does it do that?
A:
Each time you attempt
to access a FASTXchange page. FASTXchange verifies that you have a cookie.
If you did not accept FASTXchange's cookie when you logged in you will
see this message. The solution is to login again and accept
FASTXchange's cookie.
